Comment field showing

I have a workflow and when I transition to the next step it has a popup screen for fields I want/need filled out however for some reason on two of the screens there is a comment field that I do not want to show how can I had that (it is now showing as being on the screen is the screens.

2 answers

This widget could not be displayed.

you can use properties in transitions and steps for deny access to the comment field:

key = jira.permission.comment   value = denied

Fields where users haven't access, are not rendered

here you get also some help: http://www.j-tricks.com/tutorials/permissions-based-on-workflow-status

It will work on the step, but does it work on the transition as well?

you can also use seperate screens for transistions - only the "system-assign" is more or less not customisable - but you can set the permission for assign to denied and create a own assign as a workflowstep ;)

I know that I can use different screens in transitions, but they all will show the comment field. And that is what Michelle does not want. So if you deny the comment issue permission on a step, the users will still have this permission during the transition and then they see this comment field (if a screen is used in this transition), or?

also transitions have properties

I haven't used this properties on both steps and transition the same time, yet. But before you do this on all Steps and Transitions it would be easier to change your permission scheme, don't you agree?

On permission scheme you can only set a global value, and the related role can't comment on any step or transition. With Permissions you can modify a single Point in the workflow. Also you can use more advanced techniques with permissions depends on roles for a single step with the scriptrunnerplugin e.g

True, maybe update your answer to use these properties only on transition and not on steps.

This widget could not be displayed.

Comment field is shown on all screens to those users with comment issue permission. As far as I know you cannot remove it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

179 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you