Comment Timestamp in JIRA Service Desk

Hi all,

why doesn't JIRA Service Desk show an extended time stamp 30.07.2015 11:40 on issue comments, but only some text like "yesterday" or "2 days ago".

Is this built-in or a setting somewhere?

Cheers,
Kirstin

4 answers

1 accepted

[Antony Shepard]: Comments that are over a week old have an exact timestamp, but more recent comments have no timestamp displayed.

You can see the exact timestamp by hovering with your mouse over the text.

This is really bothersome. Comments that are over a week old have an exact timestamp, but more recent comments have no timestamp displayed.

@Anthony Shephard: I pasted your comment into an answer and accepted it to close this question. :) You can see the exact timestamp by hovering with your mouse over the text.

Hi - you can vote on this https://jira.atlassian.com/browse/JRA-33449 for allowing timestamp to be configurable.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,240 views 14 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot