Collation Error

Jira is complaining about the table collation 'SQL_Latin1_General_CP1_AS;' is unsupported by JIRA. The database collation 'SQL_Latin1_General_CP437_CI_AI'  is supported by JIRA. However our SQL Server 2012 JIRA database is already set to 'SQL_Latin1_General_CP437_CI_AI'  What else can be the issue?

1 answer

0 votes

Hi James,

Can you run the tests at How to fix the collation of a Microsoft SQL Server JIRA database? It will show you how to check and fix any part of the database that might be causing this error to be thrown.

Let us know how that goes or if you have any trouble.

Kind Regards,

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,945 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot