After resolving the request, the closed state does not appear for the customer in the customer portal.
But in the agent's portal the closed button appears normally.
So, how can the customer close the requisition?
It sounds crazy, but it looks like it was working earlier.
I do not know what happens, can someone help me or indicate a topic with this solution?
I'm using the service request workflow as an example.
I used this documentation and it looks like it worked.
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