We have quite a few projects that are closed but have no Resolved date.
How can this be populated with the last update date or when it was closed?
The only way we can really put a resolved date is to re-open and close it again. But this populates it with the incorrect Resolved date(being present time). We need the retro date.
You have multiple options here and you need to decide:
it looks like these issues have a "Unresolved" as a resolution. So which explains why the dates are not in.
The dilemma here is, how can we report of the Close status and included a Date Field on when it was closed? Because the "Date Closed" field doesn't return any data either.
Resolved Date on JIRA issues will be populated when an issue's Resolution Field has been populated. Note that it does not care what status is it on (even if it's in CLOSE status), as long as the "Resolution" field does not have a value, JIRA will not consider them as closed.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot