I am using Jira cloud.
I have opened my project page, and selected to view Open Issues.
As can be seen in the below screenshot, an issue which is marked Closed is showing up.
Why is this closed issue showing up?
How can I close the issue, thereby preventing it from showing up in the Open issues page?
You need to set the Resolution field for the issues. Kindly read a similair question and the answers
You need either
1. Set a screen with the resolution field for the transition to the status Done. Then when you transition to the Done status you can choose resolution.
2. Add the Update Issue Field post function to the transition to the Done status and update there the resolution field to the required resolution.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs