Close service request using Jira Service Desk API

Hi,

Maybe I am missing something but using the Jira Service Desk (cloud) API, I cannot see a way to close a request automatically. 

https://docs.atlassian.com/jira-servicedesk/REST/cloud/

I can create a request using 

https://COMPANYNAME.atlassian.net/rest/servicedeskapi/request/

But I cannot see a method to close a request. 

Is this possible?

 

Reason : We would like our monitoring solution to be able to raise alerts to the service desk "Unable to connect to ActiveMQ instance" for example and then close the issue if and when the condition automatically resolves itself. 

Thanks

2 answers

Thanks Matt, thanks was exactly what I needed :)

 

Hello.

I need the same solution, but I don't find the API method for close or mark to done status.

You can send for me one example?

I'll connected my monitoring system with Jira SD Cloud and I think very important close automatically request from this system

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