It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Client access to scrum board (View and Comment Only Permission)

Dean van Rooyen May 07, 2017

I am trying to configure my JIRA instance for the following scenario: We run a project for a client who loves having an overview of project progress and status etc. I have created a view in confluence where the client can see the project, which sprint and release issues will be a part of etc. I have used the JIRA issue macro to pull issues into a page in confluence.

To be able to view this page in confluence and within JIRA, i have created a group for this client and within my permission section, only allowed "Browse Projects" permission.

For some reason the client can move items on my JIRA board and a little more than what it states in the "Browse Projects" permission description. What is the best way to approach this?

I want the client to be able to view the project board and comment on the issues if requirements are needed as well as see the confluence page without editing etc. I have created a profile for the client on our JIRA in order to see the projects.

If i could just have a confluence page for the client to track progress, that would be great. But they need "Browse Project" permission in order to see the list of issues for the project. Is there a way to get around this at all?

1 answer

1 accepted

0 votes
Answer accepted
Tarun Sapra Community Leader May 08, 2017

Hello Dean,


That's strange as "Browse permission" only allows for the viewing of issues, can you share the screenshot of "Transition issue" permission. As it seems the group has transition issue permission or it could be that the group is mapped to an role which has been granted "Transition issue" permission.

Dean van Rooyen May 08, 2017

Ah i saw the transition permission now. thank you!

From here, can I configure that the client only see items assigned to their company? Will build a filter which restricts them if this is the correct way of doing it.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Posted in Jira Software

Demo Den Ep. 5: Meet Jira Mobile

See how to use Jira on the go! Demo Den Episode 5 is here: meet Jira Mobile with  Jira  Product Manager Rayen Magpantay.  Demo Den is in our monthly series where a Jira PM demonstrates...

301 views 1 10
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you