Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Clearing the value of multiselect field using automation for JIra

I have two fields called 'Country specificity' & 'Region' and if Country specificity is set to Global in Edit screen the I need to clear the value of multi select field 'Region' using Automation for JIra.

Tried to achieve it using 'Edit Issue'  Action and didn't worked .please help me achieve this

2 answers

0 votes
Florian Bonniec Community Leader Nov 30, 2022

Hi @Pratibha Tambakad 

If you use edit issue action, select the field but let it empty it will clear the field values.



Yep, this also works.

I tested both {{clear}} smart values and left the field empty in automation, and both had the same outcome which cleared out the custom multi-select field values.

Hey Bonneic & Chundrigar,

Requirement is quiet different here if you select the 'Country specificity' field value then Region field value should clear. I am not editing the field 'Region'. Region should work based on Country specificity field selection

0 votes

Hi @Pratibha Tambakad 

For your Edit Issue action try using the smart value: {{clear}}


Let me know if that works!


Best regards,

I have tried using automation rules and in Edit issue action we can pass only json.

I am sharing the screenshot, automation rules.PNGCould you help me to pass the smart value to Region field to clear the values

Florian Bonniec Community Leader Dec 01, 2022

You do not need to add anything, it should work the way you configured it.


It's wrote, this field will be cleared.



Suggest an answer

Log in or Sign up to answer