A green check mark is being displayed to the left of some issues in the 'Issues in Epic' section.
I would have expected to see the check mark next to Closed or Resolved issues, but it is next to some Open issues as well.
What drives the display of the check mark?
[Jira version (v6.0.8)]
If there is, for example, a missconfigured workflow, it's possible that an issue is reopened without clearing an already set resolution.
If you open the issue in the normal view, there is a field called "Resolution". If this is not "unresolved", the issue is displayed as "done" with a green checkmark. But maybe it something completly different...
If the resolution for the issue with the checkmark is not set and the index is not corrupted (e.g. you find the issue while searching for "key = ABC-1234 and resolution is EMPTY") you should file a support request at Atlassian.
Otherwise check if the Resolution field is on the create or edit screen of the issue (which is a no go) or if there is a resolution "unresolved" (which is a no go, too).
If this is not the case, the issue displays "Unresolved" as resolution but you don't find it while searching for the issue key and the empty resolution, try to edit the issue to trigger a reindex of the issue.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG