Changing the ID of the target row in the source database

Hi,

I'm using JIRA Database Value Plugin to integrate with a database that contains customer information. For administrative purpose, the internal IDs of this database have been renumbered.

We are currently testing the integration with the new release of this database. I ran an SQL script to update the JIRA customfield value and replace the old id with the new one.

Lets assume that, formerly, we had something like:

ID = 123456

Customer Name = MyCustomer

Customer Support Level = Gold

Now, we have

ID = AAA-123456

Customer Name = MyCustomer

Customer Support Level = Gold.

I updated the customfield value field in the customfieldvalue table and changed 123456 to AAA-123456.

It doesn't work. The label that is displayed is : rendering.editpattern={2}, {1}.

Now, if I create a new issue and set the customer information to the value below (AAA-123456), then the issue is properly displayed.

So I suppose that there is another value somewhere to change... Does anyone knows?

Thanks

Stéphane

1 answer

What versions of JIRA and the plugin are you using? Can you enable the logging of the plugin to see more info?

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