Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Changing profile page is not working

menekse I'm New Here May 26, 2022

My Jira page suddenly turns into another language which is really frustrating because I cannot change language to English in Jira profile settings. It redirects to Atlassian profile which keeps giving "Something went wrong." I tried with 3 different browsers and incognito mode.

How can I change the language?

1 answer

0 votes

Hello @menekse ,

Thanks for reaching out to the community, this does sound like a browser issue on the surface but since you already checked incognito mode, and multiple browsers it's indicating something else on the network or device causing an issue.

First I would suggest trying from another device if you have access to do so. 

Next, at the network level if you are connected over a VPN and/or have network filtering rules applied in the firewall (like whitelisting), disable the VPN and run a test as well as check out the following KB that details the IP addresses and settings that need to be open for connection to the Atlassian suite:

Let me know if you are still having issues accessing the system.


Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you