Changing domain and user IDs

Mikael Sandberg Community Champion Nov 17, 2016

I wanted to check and see if anyone have experience with changing domain and user IDs, and how that affect the Atlassian products. We are changing user IDs from 5 - 6 character to firstname.lastname at the same time as we are switching to a new domain. We are looking into using Crowd and alias in order, but wanted to see if someone else have done this before.

Thanks in advance.

1 answer

1 accepted

0 vote
Mikael Sandberg Community Champion Dec 13, 2016

Okay, found out the answer, in case someone else is looking for it. The way of doing it is to first do the renaming of user IDs in the existing domain, sync it to JIRA (or any other Atlassian tool), migrate over to the new domain, and add the new domain as a new user directory in JIRA.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

247 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you