Changing domain and user IDs

Mikael Sandberg Community Champion Nov 17, 2016

I wanted to check and see if anyone have experience with changing domain and user IDs, and how that affect the Atlassian products. We are changing user IDs from 5 - 6 character to firstname.lastname at the same time as we are switching to a new domain. We are looking into using Crowd and alias in order, but wanted to see if someone else have done this before.

Thanks in advance.

1 answer

1 accepted

Accepted Answer
0 votes
Mikael Sandberg Community Champion Dec 13, 2016

Okay, found out the answer, in case someone else is looking for it. The way of doing it is to first do the renaming of user IDs in the existing domain, sync it to JIRA (or any other Atlassian tool), migrate over to the new domain, and add the new domain as a new user directory in JIRA.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 16, 2018 in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

79 views 0 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you