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Change the status automatically in jira

Bella Jolie
November 5, 2020

Can anyone tell me how to change change the status automatically when the issue is created before a certain time using script runner?

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Soumyadeep Mandal
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November 5, 2020

Hi @Bella Jolie ,

Welcome to the community!

In this case, you can look at the escalation services from script runner plugin

https://scriptrunner.adaptavist.com/5.0.2/jira/escalation-service.html

And also check if anything wrong with Transition ID,

Bella Jolie
November 5, 2020

Thanks!!!

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