This was going to be a question, but in the end I found it... So I'm posting a clear message as all the others on the subject either refer to installed Jira, or don't actually say where to do this.
1) as it's mentioned everywhere, turn ON the option "Allow unassigned issues"
go to the Cog icon at the top right of myproject.atlassian.net, pick "System", the page title is "General Configuration" (I never understand web sites that have menu items not matching the title of the page). In the "Options" section half way down, you'll find "Allow unassigned issues". Turn it ON.
2) To change the "Default Assignee"...It took me ages to find this...
go to the Cog icon at the top right, pick "Projects Admin", then click on your project name in the list (alternatively, when in your project, click the "Administer Project" button at the top right of the page). Pick "Roles" in the left menu. Hidden in the blurb at the top of the page, just under "JIRA enables you to allocate particular people ....." you will find "Project Lead" and "Default Assignee" with a little Edit icon next to it. That's it !
What is confusing is that if you click on the Cog/"Projects Admin", you see a list of project with the column "Default Assignee" and "Project Lead", but the Edit button on that row doesn't let you change those values. It's quite unintuitive.
Combined with the fact that lots of help pages say "Go to the 'General Configuration' page" and there is not a single menu item called by that name.... it's making it very hard to find things in a very complex system.
Thank you for bringing this to our attention. It's really important for us have this kind of feedback from our customers. This way we can always try to improve our platform in order to make it more and more easier and intuitive.
Also, I've created an Improvement request about the 'Edit' button on the Project list area at jira.atlassian.com, which is the website used by Atlassian to track the development of JIRA, Confluence and other Atlassian products. It's currently being tracked here:
Please feel free to leave your comments as well as vote on it.
Just for the record, you can also create Improvement requests by yourself at jira.atlassian.com whenever you find something you would like to see improved in our products.
Hope it helps!
9 years after this issue was created and setting the default assignee is still incredibly difficult. All top results when googling the issue are these "jira-questions" where users talk about how difficult this is and give poorly-described solutions that only apply to their own version of JIRA which of course does not apply to a newer version because Atlassian just keeps shuffling things around whilst still not making this basic operation any easier.
If there is official documentation about this, can someone in Atlassian please do a google search then post a comment linking to it on all these user message boards?
This is the kind of thing that make people complain about how bloated and unusable JIRA is. If Atlassian can't make JIRA easy to use perhaps they can at least make the documentation more accessible? Surely you've got the budget for something so important?
I am facing the same issue with JIRA 5.1 I am trying to add "Default Assignee" as one of the users but it takes Project lead by default. I tried making it to unassigned but it does not solve my purpose of making default assignee as a selected user. Can someone help please.
My god. I'm trying out JIRA today and it took me so long to figure out how to change default roles, I almost quit JIRA. As of May 2015, you have to
You would think it's in a bunch of other places, but everywhere else there's no pencil icon or no mention of the Default Assignee. Jesus.
The default assignee for an issue can be unassigned or the project lead. To get unassigned issues, you must allow issues to be unassigned first (Administration>System>General Configuration). You may also use components and have leads assigned to components. Then, you can allow unassigned issues associated with a component to be assigned to that component lead by default. You can configure this on your "Components" screen which is up two items on the left above "Users and roles" in the Administration section of each (JIRA) project.
To be honest I looked for absolutely ages ... Finally found
Project Settings --> Components
You'll find the Component lead and Default Asignee
But this is a classic example of how badly JIRA's backend is designed with out any thought or consistency in behaviour or UX.
I agree that it is not exactly intuitive! However - I managed to find this BUT is it only possible to set default assignee to either Project lead or Unassigned?
I have many different projects and as a general rule I have Project lead as default assignee, but for one specific project I want to set the reporter as default assignee.
It would be great if anyone could tell me how to solve this!
While not the prettiest of solutions, there is one possible option. For the one project that you would like to set the default assignee as the reporter, create a new workflow for that project. Add a post function to the create button and select "Assign to Reporter". Then when the ticket is created, it will then be assigned to the current reporter as opposed to the defaut assignee.
I set this up by updating the workflow. Here are the steps:
Please note that this will update for all Issue Types using this workflow scheme.
Hope this helps.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events