I need to adjust the JIRA account email address, not for an individual user, but for the system email that receives all email notifications from JIRA (new releases, updates, announcements, etc). Currently we are not receiving these.
You bet - go into system (Use the Cog wheel on the top menu and select system from the administration menu). Once that page loads, scroll down on the left menu to mail. Choose outgoing mail option.
From there you'll be able to configure mail settings for the jira system.
You can also send test mails from there to see how jira is handling the mail for diagnostics.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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