Categorization in JSD

We have been using Jira Software for quite sometime but just recently purchased JSD. How does your IT use/differentiate between Components, Labels, Product Categorization, and Operational Categorization?

2 answers

To categorize activities and issues it is good idea to use JIRA Service Desk Requests https://confluence.atlassian.com/servicedeskcloud/configuring-request-types-and-workflows-732528910.html

So what would components be used for? 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

711 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you