Capture add on removed after upgrade to 7

I just moved JIRA to a new server where I had Capture installed, I noticed that after setting up JIRA on the new server and restoring the XML file that it was no longer listed in my managed add-ons. Is this correct and I just need to re-install it or is this a problem I need to reach out to JIRA support.


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Accepted answer

Hi Greg,

Capture should remain installed after the upgrade. Please re-install the add-on. Current MPAC listing shows compatibility up to JIRA 7.1.4.

Contacting Atlassian support can help tracking similar upgrade issues and possibly raise a bug, fix it and ship a bugfix release to JIRA / Capture for JIRA smile.

Hope this help!




JIRA Developer at Atlassian.

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