Before I am going to explain the Problem, here are a few informations about which versions we are using: JIRA V6.2.5 and FishEye & Crucible 3.4.4
The Problem is that a few developers (me included) are not able to see commits on a certain ticket out of JIRA.
If you go on the "source" tab you can see a yellow notification which tells you that the Request to the crucible server failed: Received status code 401 (Authorization Required)
After clicking on the commits link in the "Developement" section, a window leads me to authenticate JIRA to read from Crucible. After logging in to Crucible and allowing the Access, nothing happens and the yellow message in the "Source" tab is still persistent. In the Crucible settings "Authorized Applications" I can see our JIRA.
Is this something I can solve without being the administrator?
The admin send me herer to ask for help. He told me that he can't fix this for me.
Thank you verry much!
Does the user that created the application link have admin permission in both applications? The user needs the admin because he "creates" the link on both applications, and only admins can do that.
I hope this helps!
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs