Before I am going to explain the Problem, here are a few informations about which versions we are using: JIRA V6.2.5 and FishEye & Crucible 3.4.4
The Problem is that a few developers (me included) are not able to see commits on a certain ticket out of JIRA.
If you go on the "source" tab you can see a yellow notification which tells you that the Request to the crucible server failed: Received status code 401 (Authorization Required)
After clicking on the commits link in the "Developement" section, a window leads me to authenticate JIRA to read from Crucible. After logging in to Crucible and allowing the Access, nothing happens and the yellow message in the "Source" tab is still persistent. In the Crucible settings "Authorized Applications" I can see our JIRA.
Is this something I can solve without being the administrator?
The admin send me herer to ask for help. He told me that he can't fix this for me.
Thank you verry much!
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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