Cannot extract IssueLink from issue

[Robert]

Hi,

I have 2 Jira instances (01 & 02) which are linked. Each instance contains an issue (TEST01-1 & TEST02-1). The issues are linked to each other (reciprocal link). My goal is to extract TEST01-1 from the link in TEST02-1, therefore I have written the following code:

import com.atlassian.jira.issue.link.IssueLinkManager
import com.atlassian.jira.issue.link.IssueLink
import com.atlassian.jira.issue.Issue

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.user.ApplicationUser
import org.apache.log4j.Category


def Category log = Category.getInstance("com.onresolve.jira.groovy.PostFunction")
log.setLevel(org.apache.log4j.Level.DEBUG)


def issueLinkManager = ComponentAccessor.getIssueLinkManager()
def allRelatedIssues = new LinkedList<Issue>()
for (IssueLink link in issueLinkManager.getOutwardLinks((Long)10400)) {
    allRelatedIssues.add(link.getDestinationObject())
}

log.debug ('Size of Issue-List: ' + allRelatedIssues.size())
log.debug ('Content of Isse-List: ' + allRelatedIssues)
log.debug ('Size of IssueLink-List Outward: ' + issueLinkManager.getOutwardLinks((Long)10400).size())
log.debug ('Size of IssueLink-List Inward: ' + issueLinkManager.getInwardLinks((Long)10400).size())
log.debug ('Issue-Key for the Issue-ID 10400: ' + ComponentAccessor.issueManager.getIssueObject(10400 as long))

When I execute the code in the Script console I obtain the following output:

2017-11-10 15:51:29,780 DEBUG [groovy.PostFunction]: Size of Issue-List: 0
2017-11-10 15:51:29,780 DEBUG [groovy.PostFunction]: Content of Isse-List: []
2017-11-10 15:51:29,780 DEBUG [groovy.PostFunction]: Size of IssueLink-List Outward: 0
2017-11-10 15:51:29,780 DEBUG [groovy.PostFunction]: Size of IssueLink-List Inward: 0
2017-11-10 15:51:29,781 DEBUG [groovy.PostFunction]: Issue-Key for the Issue-ID 10400: TEST01-1

As the output indicates, the List "allRelatedIssues" is empty and I don't understand why. After all, the Issues are linked, I used the right Issue-ID (see Screenshots) and I performed a re-index just in case. What could be the problem? Does anybody have an idea?

Thank you in advance!

[Tarun Sapra · Accepted solution]

It seems you have "remote links" in your issues instead of normal issueLinks. Thus "issueLinkManager" won't work as it's for internal links within the same JIRA instance but you have 2 different JIRA instances.

Try this code snippet

RemoteIssueLinkService remoteIssueLinkService = ComponentAccessor.getComponent(RemoteIssueLinkService.class)
RemoteIssueLinkService.RemoteIssueLinkListResult links = remoteIssueLinkService.getRemoteIssueLinksForIssue(currentUser, issue

 (you have to use "RemoteIssueLinkService") 

[Robert]

Hi Tarun,

thank you very much for your quick respond. You are right - that was the problem - now it's solved! :)