Canned Response button missing from the comment section

Oleksii Zhelaha April 16, 2024

In regular view, I see the Canned Response button:

image.png

But when I'm trying to use it through the screen it missing:
image.png
How can I enable it in this view?

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Ste Wright
Community Leader
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April 16, 2024

Hi @Oleksii Zhelaha 

This looks like a transition screen; canned responses are not available on these screens at this point.

There is a feature request for this though, check out JSDCLOUD-12765 

Ste

Oleksii Zhelaha April 16, 2024

Yes, it's transition screen.
Ok, I see. 
Thanks for the prompt reply.

Like Ste Wright likes this

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