Cancel to close Issue Create popup - extend "Create issue" popup timeout?

Hi,

associated to Create event we call a custom groovy script that automatically creates an issue for each code inserted by the user in a specific custom field of issue create screen.

When the number of codes inserted is not so high (about 20/25 codes) everything goes as expected: the code issues are created and, at the end of the creation, the popup is closed and the new issue link prompted at the top of the page.

Img1.png

When the number of codes is higher (example 45/50 codes) the system correctly creates the issue and all the codes issues but it's not able to close the issue create popup.

What happens is that you see:

Img2.png

the progress indicator rotates until all the codes issues are created (so until the groovy script execution is completed).

When the script execution ends, the progress indicator disappears

Img3.png

but the Issue create popup doesn't close automatically.

In this way the user doesn't understand that the creation has been successfully completed and tries to Create again (the result is lots of issues created sad)

 

Any ideas?

 

Thank you

Regards

Arianna

2 answers

0 vote

Will try to reproduce... but looks quite involved.

0 vote

When you say "number of codes" - what do you mean - the issue key?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

70 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you