Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Can we reset the issue id in a project by deleting all the issues of that project



We need to move on production and then issues will be created. We need to restore back origional start index starting from 1 again.I can deleted all issues my project.

Please suggest way to achieve this one.

2 answers

1 vote

There is no way to do this in the UI.  Deleting an issue does not allow you to reuse the ID.

You would need to download the entire thing, edit the data (either by importing it into a development server and then hacking the database, or hacking the raw xml of the export) and re-import it back up into Cloud, overwriting the current system with the amended stuff (completely - so you'd need your users not doing anything in Jira while you did download/edit/upload)

0 votes


You can also delete and then create the project again.

Jack Brickey Community Leader Mar 27, 2019

but you can't reuse the same key I think? Haven't tried but believe that is true.

If you delete a project, then you can create a new project with the key of the old project.

I'm pretty sure you can only do this if no issues have been created in the project you're about to delete, as otherwise the project key is left in database tables that are not removed when a project is deleted (such as tables that relate to linked issues).

You're right.  In fact, Alexey was wrong there - even if you delete all the issues in a project, AND no issues were ever moved out of it into another project, the project table still retains the dead key.  You can't remove it without hacking the database (not available on Cloud)

Like Richard Cross likes this

Suggest an answer

Log in or Sign up to answer