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Can we reset the issue id in a project by deleting all the issues of that project

 

Using JIRA CLOUD

We need to move on production and then issues will be created. We need to restore back origional start index starting from 1 again.I can deleted all issues my project.

Please suggest way to achieve this one.

2 answers

1 vote

There is no way to do this in the UI.  Deleting an issue does not allow you to reuse the ID.

You would need to download the entire thing, edit the data (either by importing it into a development server and then hacking the database, or hacking the raw xml of the export) and re-import it back up into Cloud, overwriting the current system with the amended stuff (completely - so you'd need your users not doing anything in Jira while you did download/edit/upload)

0 votes

Hello,

You can also delete and then create the project again.

Jack Brickey Community Leader Mar 27, 2019

but you can't reuse the same key I think? Haven't tried but believe that is true.

If you delete a project, then you can create a new project with the key of the old project.

I'm pretty sure you can only do this if no issues have been created in the project you're about to delete, as otherwise the project key is left in database tables that are not removed when a project is deleted (such as tables that relate to linked issues).

You're right.  In fact, Alexey was wrong there - even if you delete all the issues in a project, AND no issues were ever moved out of it into another project, the project table still retains the dead key.  You can't remove it without hacking the database (not available on Cloud)

Like Richard Cross likes this

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