1) Email Subject: Template is <Issue Type> : <Issue Summary> - <Issue ID> | < Current Status>
For Example: Inquiry : Request for details - IDPJ-388 | In Progress
2) Can the CC section for recipient list be configured?
Yes it is possible to customize email subject
1) Under the directory JIRA_INSTALLATION\atlassian-jira\WEB-INF\classes\templates\email\subject
There are velocity template for each issue event . You can modify the required templates or all of them if you want the format of the template same for all issue events (i.e issue created , issue resolved , etc. )
in your case the content of the template should be similar to
#disable_html_escaping() $issue.getIssueType() : $issue.summary - $issue.key | $issue.getStatus()
2) You can configure to whom the email should be sent from the Notification scheme . (Not sure about the CC section )
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