1) Email Subject: Template is <Issue Type> : <Issue Summary> - <Issue ID> | < Current Status>
For Example: Inquiry : Request for details - IDPJ-388 | In Progress
2) Can the CC section for recipient list be configured?
Yes it is possible to customize email subject
1) Under the directory JIRA_INSTALLATION\atlassian-jira\WEB-INF\classes\templates\email\subject
There are velocity template for each issue event . You can modify the required templates or all of them if you want the format of the template same for all issue events (i.e issue created , issue resolved , etc. )
in your case the content of the template should be similar to
#disable_html_escaping() $issue.getIssueType() : $issue.summary - $issue.key | $issue.getStatus()
2) You can configure to whom the email should be sent from the Notification scheme . (Not sure about the CC section )
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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