Can we configure issue details in the email subject?

Hi All,

Below thinngs

1) Email Subject: Template is <Issue Type> : <Issue Summary> - <Issue ID> | < Current Status>

For Example: Inquiry : Request for details - IDPJ-388 | In Progress

2) Can the CC section for recipient list be configured?

Thankyou,

2 answers

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Mizan Community Champion Apr 21, 2013

Yes it is possible to customize email subject

1) Under the directory JIRA_INSTALLATION\atlassian-jira\WEB-INF\classes\templates\email\subject

There are velocity template for each issue event . You can modify the required templates or all of them if you want the format of the template same for all issue events (i.e issue created , issue resolved , etc. )

in your case the content of the template should be similar to

#disable_html_escaping()
$issue.getIssueType() : $issue.summary - $issue.key | $issue.getStatus()

Also refer https://confluence.atlassian.com/display/JIRA/Customising+Email+Content

2) You can configure to whom the email should be sent from the Notification scheme . (Not sure about the CC section )

Just noticed that getStatus() is depreciated. Use getStatusObject() instead.

$issue.getStatusObject().getName()

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