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Can't upload images

Edited

I Can't Upload Images as photo

How should i solve the problem?

Thank you for your help

截圖 2023-05-15 上午11.55.19.png

2 answers

1 accepted

0 votes
Answer accepted
JM Perrot
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 15, 2023 • edited

Hi @PDMIS- Naomi and @claire 

What is your image format ? And can you try to synchronise your clock ?

Maybe these links will help you,

Otherwise you can contact the support because this is not a normal case:

Atlassian Support 

JM

It seemed to resolve itself within an hour or two. None of us could upload images or view previous images. No change in the image format used (jpg/png) and no server issues on this side. A glitch in the matrix, maybe?

Owen Wallis
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 21, 2023

@claire there was an incident https://jira-software.status.atlassian.com/ - so you were likely affected by this

Or, perhaps a glitch in the matrix!

I have the same issue. Any update on this?

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