Can't upload images

MIS- Naomi May 14, 2023

I Can't Upload Images as photo

How should i solve the problem?

Thank you for your help

截圖 2023-05-15 上午11.55.19.png

3 answers

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JM Perrot
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 15, 2023

Hi @MIS- Naomi and @claire 

What is your image format ? And can you try to synchronise your clock ?

Maybe these links will help you,

Otherwise you can contact the support because this is not a normal case:

Atlassian Support 


claire May 15, 2023

It seemed to resolve itself within an hour or two. None of us could upload images or view previous images. No change in the image format used (jpg/png) and no server issues on this side. A glitch in the matrix, maybe?

Owen Wallis
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 21, 2023

@claire there was an incident - so you were likely affected by this

Or, perhaps a glitch in the matrix!

1 vote
claire May 14, 2023

I have the same issue. Any update on this?

0 votes
William Blondel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 23, 2023

Same issue again...

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