Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Can't select Story Points for the Issue Detail View


I'm using Jira 7.6.3 and I want to be able to see the Story Points field in the Issue Detail View.

When I go to Board > Configure > Issue Detail View, Story Points is not an available field listed in the Drop Down for the General Fields.  Ironically it is listed on other projects.

When I go to Project Settings and click Story under the Issue Types I see Story Points listed as a field for the View issue screen.  I also see Story Points when I create or edit a Story.

What do I need to do to have it available in the Issue Detail View?

Thanks, Mark

2 answers

If anyone will stuck upon this problem in the future, maybe this will be helpful, as this was how it worked in our instance:

If in the "Estimation" tab in the board's configuration you have selected "Story Points", it means, that "Estimate" field on the "Issue detail view" (when you click on some issue within the Board) already shows the "Story points" value:



Therefore it's not possible to select "Story Points" in the issue detail view. But if you want to have there Story points field to be shown independently on the issue detail view anyway (like on my screenshot above) you need to do the following to add "Story Points" field to the issue detail view manually:

1. in the "Estimation" tab within the Board's configuration, select something different, than "Story points", (e.g. "Issue Count")
2. Go to the "Issue detail view" tab in the board's configuration
3. Now the "Story Points" should be able to be selected - so you can add the field to the issue detail view
4. If you want, you can change the "Estimation" back to the "Story Points", and as you already added the "Story points" in the previous step, it will remain on the issue detail view (and will look like on my screenshot above)

0 votes
Sugandha Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 23, 2020

Hey Mark,


Could you please check if the Estimation is set as Story Points under board settings?

Screenshot 2020-04-23 at 7.46.52 PM.png

I'm having the same issue and my settings match what is in the screenshot above. I'm not able to see or add Story Points to the Issue Details view.

I did see another post saying that this field will only appear if it has a value.

It would be a much better user experience if it appear without a value when a team is doing refinement or sprint planning. Things will flow better without having to go through extra clicks to add a value to this field.

Like Eric Offermann likes this

I have the same issue.  I can see the estimates on the board now, but not in the detail view of tickets on the right side of the screen when you click on tickets.  Same on the detail page if you click on the ticket name directly.  I can only add or change story points once you click 'Edit' on each ticket.

Apparently this is displayed as the "Estimate" field in the preview pane on the right side.

I can't get Story Points to show up as a field on any of the screens of my board.  I've been searching for an answer on these community posts and not finding anything that will work.

My board settings match the screen shot above.

When I go to Board > Configure > Issue Detail View, Story Points is not an available field listed in the Drop Down for the General Fields, which seems really odd.

Within my project, when I go to Project Settings > Fields, Story Points is set up to show on all five screens. 

Can anyone help?

Suggest an answer

Log in or Sign up to answer