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Can't reference users in comments

frederico.novack
frederico.novack November 19, 2019

Hello people!

I'm having a weird problem in my Jira board. Whenever someone writes a comment and wants to reference other users with "@name_of_the_user" Jira won't autocomplete the name of the user. 

 

Anyone had this problem before? Is it a config or something that we're missing here?

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Pete Singleton
Pete Singleton
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November 19, 2019

Can you check the users have the "Browse users" global permission?

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frederico.novack
frederico.novack November 19, 2019

Yeah... It looks like my  "developer" group (where almost everybody is) has this permission

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Pete Singleton
Pete Singleton
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November 19, 2019

Do the users have permission to "Browse issues" in the project?  To be mentioned, they need to have permission to view that issue.

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Pete Singleton
Pete Singleton
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November 19, 2019

So the group that everyone is in needs the "Browse issues" project permission, and the "Browse users" global permission.

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