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Can't move cards between columns

Hi there!
I have two boards sharing the same permission, issue and workflow schemes. One project works totally fine, but I can't move tasks on the second project's board("Something isn't letting us move XXX to XXX" error). I can change the issue status in the view issue screen manually, but I can't move it without going to the view issue screen.

The project roles and groups are the same for both projects, project members are assigned to both. 
Do you have any ideas what's wrong?

1 answer

0 votes
Dave Mathijs Community Leader Nov 28, 2022

Hi @Anton Kuropyatnik welcome to the Atlassian Community!

Are you able to share a screenshot of the error?

Does the transition have a transition screen, custom conditions, validators or post functions?

Hi @Dave Mathijs , currently there are no validators and usual post functions:

  1. Move up Move down Edit Delete
    Set issue status to the linked status of the destination workflow step.
  2. Move up Move down Edit Delete
    Add a comment to an issue if one is entered during a transition.
  3. Move up Move down Edit Delete
    Update change history for an issue and store the issue in the database.
  4. Move up Move down Edit Delete
    Re-index an issue to keep indexes in sync with the database.
  5. Move up Move down Edit Delete
    Fire a Generic Event event that can be processed by the listeners.

    All of the transitions had no condition at first, but I added a condition that only users in specific project role can make a transition(added all the roles), but nothing has changed.

 

Task move 1.jpgTask move 2.jpg

Here is the workflow diagram:Task move 3.jpg

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