It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't find a way to assign a permission scheme for next gen project

I created a new permission scheme and would like to apply it to a project. I cannot find a way to do this. Using next gen project.

1 answer

1 accepted

0 votes
Answer accepted
Jack Community Leader Sep 20, 2019

Permission schemes only apply to classic projects.

What's the alternative then? Trying to restrict agents from being able to close tickets.

Jack Community Leader Sep 21, 2019

First what do you mean by “agents”. The only reason I ask is that term in the Atlassian world refers to licensed users of Jira Service Desk and for sure they need the ability to own issues thru closure.

Regardless, if you want to control the permissions of users in a project then you need to be using a Classic project template. You could consider migrating your issues from the NG to a Classic. Use the Search bar above and search for “migrating next-gen to classic” and you will find reference to the steps. Basically the steps are to setup your Classic project as desired to align closely to current NG and then use the bulk move issues.

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you