Can't edit workflows, project permissions, or ask for support even though I am an admin.

Niall Ripley
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February 12, 2025

Hi,

I was reading Jira documentation while trying to edit workflows and project permissions. I was wondering why none of the documentation matched with my project settings page, so I presumed I was missing some permissions. Nope, I'm an administrator but can't seem to edit anything. So logged out, logged in, nothing. 

Therefore I tried to send a ticket and this came up.

Screenshot 2025-02-12 133324.png

I'm assuming site admin is different from project administrator, but nowhere could I find out who site admin was. Also, why do you need to be a site admin to send a ticket, that seems ridiculous. Anyway, checked the accounts matched up on my ticket and the project, and they do.

Where do I go from here?

 

 

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