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Can't Add Specific Role to Filter Shares v2



One more time, with feeling. :)

I am using Jira Atlassian Jira v8.5.7 and I am a sadm. I asked a similar question here...

...but now I'll expand my question and use some pics to help explain the issue.

I have a project for which I am an administrator/project lead/owner. In this project, I have 5 roles set up, one of those is Users...


The role of Users exists in my Project Permissions, where I've assigned Users under the Browse Projects permission...


Now, when I go to any Kanban board within this project, and try to Edit Filter Shares and add Users to the Filter Shares (in this case I want to add Users as a Viewer of this board), Users does not appear in the drop down of Project Roles...

Edit Filter Shares-3.PNG

I will pause here and ask... What am I still needing to do to be able to add Users in this fashion?

Here's an additional oddity, in other, older boards associated with this project, I was at one time able to add Users under the Edit Filter Shares > Viewers...

Previous Edit Filter Shares-4.PNG

However, if I open these particular Filter Shares, there appears an error in red re: an Unknown Role. If I delete Users from the Viewers list, the error goes away, but again I am left not being able to add Users to a Filter Shares as expressed above.

Again, what do I need to do to add Users to the Filter Shares > Viewers, and it would be very helpful to understand why this Unknown Role error is showing.



2 answers

1 accepted

0 votes
Answer accepted

This Jira Server Suggestion ticket JRASERVER-15900 states that as of v8.11 Jira Admins (users with Global Administer Permissions) can "share visibility of a filter or dashboard with Groups and Roles without a group membership requirement." This is understandably impractical since there generally very few Admins for a company's Jira server who would then be responsible for managing a multitude of projects to give filter share permissions for groups/roles of which they are not a part.

A more pragmatic approach seems to be in the works as seen in Jira Server Suggestion ticket JRASERVER-70969. The goal of this ticket would support the following expected approach to managing filter shares: As the owner of a Dashboard and filter, I would like to be able to select any user and group in the system [of which I am not a part].

Did you use the default "Users" role or setup something bespoke within the projects? Not seen this before and it works fine on my instances 


Screenshot 2021-04-02 at 09.03.39.png


Always worth upgrading to the latest version if poss just in case, though I would have expected this one to come up quite regularly...

Thanks for the response Kit,

This is the default Users... Users: A project role that represents users in a project, (as defined in the System > Security > Project Role Browser).

Your suggestion to upgrade is partially corroborated by the answer seen below...

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