Can not choose Issue type when adding post function CREATE ISSUE


When I want to add the post function 'create issue' in my workflow with JIRA misc workflow i don't get the opportunity to choose the issue type. it's just a black line but no drop down.

Can anybody say why this is like that. The postfunction does not work without issue type.

Many thanks,


1 answer

1 accepted

0 votes
Accepted answer

Hi Marina,

this means JMWE is not properly installed and needs to be uninstalled and then reinstalled.


Thanks for your answere. Instead of reinstalling I added the add-on user to admin rights and it works perfect. 

Hi Marina,

actually, this might work for the Create issue post-function but you might still run into issues with some other post-functions, because the add-on user should also be in the (hidden) "atlassian-addons-admin" system group, and this can only be fixed either by reinstalling the add-on or asking Atlassian Support to fix it.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

860 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you