I know the question may sounds confusing but it was the best way i could think of describing what i want to do. To better explain, i have the following example of what i would like to accomplish.
I have 3 issue types in JIRA Service Desk - Event, Incident and Known Error.
I want to be able to display a list of all Known Error issue types having the same value as a specific field or group of fields within created Event and Incident issue types, in the actual Event and Incident view screens (possible using JQL to get the list of Known Errors)
Is there a way i can do this within JIRA natively or possible an add-on that can assist with getting this done?
