You're most welcome, Alexander. Incidentally, I came across this recent knowledge base article discussing self-sign issues in instances using external user management such as LDAP. Please review if applicable. https://confluence.atlassian.com/pages/viewpage.action?pageId=677085280
I would think so. I haven't used the service desk add on, but we had our instance public so people could self register. Then the project leads put them in roles. That was inside a our network so there was no access from the internet so no chance of a robot going crazy and creating a ton of IDs.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs