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Can access jira cloud rest api without a licensed app?

gtrig I'm New Here Jun 09, 2021

I am trying to build an app that pulls basic information about tickets and saves basic data back to an issue (points). is this possible to be done without having a registered - licenced app on atlassian marketplace?

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Prince Nyeche Community Leader Jun 09, 2021

Hi @gtrig 

Yes, it is possible. On the cloud, you can always install an app as a "private app" and this way you can be able to use a custom app specifically for your instance. See more on the documentation

gtrig I'm New Here Jun 10, 2021

I dont want to use it as a developer... I want multiple people to be able to use the app. As a developer I can only use my account and my instance of jira cloud app

The page that you sent me has no reference to "Private app"  also... I am using rest v3 not Connect


Thanks for your quick response

Hey @gtrig 

Let me clarify, "private app" means it's only available to the instance where it is installed. The link I sent, that is referring to the development mode being enabled from your app settings (see step 2). That means everyone within your instance can use it not only you. If you want multiple instances to use the app then you have to enable "private listing" (see same step above) - this to me is a manual process. It doesn't matter if you're using REST API or connect both will achieve the same result. Let me know if you need further clarification.

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