We have a lot of consultants and external customers that can't reset their password unless they are on campus or use another external tool. We would like to do consolidate this function to JSD so that we have a one stop shop.
So 2 questions:
1. Can Jira Service Desk change the password for Microsoft Active Directory?
2. Can Jira Service Desk unlock accounts from admin side?
Any help or direction is greatly appreciated.
JIRA can modify accounts in AD if it is setup as a Read/Write connector:
LDAP users, groups and memberships are retrieved from your directory server. When you modify a user, group or membership via the application administration screens, the changes will be applied directly to your LDAP directory server. Please ensure that the LDAP user specified for the application has modification permissions on your LDAP directory server.
In regards to unlocking accounts, you would need to use an add-on such as Active Directory Attributes Sync 2 for that operation.
The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs