Can I send an email to my jira instance to create or add to a ticket?

[Michael Guthrie]

Can I send an email to my jira instance to create or add to a ticket?

For example I have an attachment in an email that I wish to add to an existing ticket.

And sometimes I woudl rather just send an email to my jira to create a ticket, like a question might come in from a client and I wish to just send it to jira and a new ticket be created.

Thanks

[Jobin Kuruvilla [Adaptavist]]

This is standard functionality : http://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email

[Michael Guthrie]

Not for ondemand I dont think. WIth OnDemand, can I still use email to create issues?

https://studio.atlassian.com/browse/JST-5649

upvote it please