Can I give a user access to only create and view one issue type?



Is it possible for me to create an issue type that only one user can see and create ? if not see, can they only create this.


I want our client to only raise one issue type and nothing else. 

Is this possible?

1 answer

0 votes

Only by giving them a dedicated project with that one issue type available.

You'll find plenty of other questions like this scattered around the community, with good attempts at it, but most of them are only partial workarounds and most can be broken or don't quite do what you need.  Javascript used to remove options from menus (but only works in some places, and can't stop REST) combined with workflows that allow users to start creating issues of the wrong type, but fail validation, combined with post-functions that set issue security so users can only see the right type.  You can get close, but there's flaws.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,118 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot