Can I configure multiple mail handlers for the same email for the same project?

I wanted to configure three incoming email handlers.

  1. Create a new issue or add a comment to an existing issue
  2. Add a comment from the non quoted email body
  3. Add a comment before a specified marker or separator in the email body

All three email handlers use the same incoming email for the same project. 

  1. Can I configure three incoming mail handlers for the same incoming email id?
  2. If yes, what is the order in which it will be passed to all the three mail handlers?

1 answer

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Brian Cohen Atlassian Team Oct 19, 2017

Hi Sudharsan,

We wouldn't recommend trying to setup three mail handlers all pulling from the same mail inbox. 

Could you tell us more about what you are trying to achieve? Perhaps we can come up with another solution to your problem. 

You may even consider using a plugin like Enterprise Email Handler for Jira (JEMH) this would add additional email handling abilities to Jira.

Best regards,
Brian

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