Can I automatically set an advanced status if a task is created from capture?

The use case is that when one of my management team creates a ticket from JIRA Capture, it needs to be automatically approved to work on using the "Approved" step in our enhanced workflow. Is this possible? I can't seem to add the Status field into Capture as a work around either sad.


We're using the cloud/hosted service.

1 answer

0 vote

Hi Amber,

JIRA Capture must show this field in a toolbar if it's present on the Create Issue screen in JIRA. Once it's available in JIRA Capture, you should be able to define a template that sets a value for the field. So all the issues you report using the template will have your advanced status defined.

Hope this helps.




Hi Ignat - Sorry for the delayed response - I understand that the field needs to be shown, but I can't find a way to show the Status field within the Jira Capture screen. Any insight?

Hi Amber, I think this tutorial can help you adding the status field on the Create Issue Screen, so it will be shown in the JIRA Capture'stabsandfields. I hope this helps. Please reply if you need any further assistance or contact our support team via -- Cheers, Ignat.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published 4 hours ago in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

69 views 4 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you