I'm using JIRA Cloud service desk.
I would like to add a single user to watcher list when an issue is created. I tried using post function on workflow transition but Wather field is not available.
Is there any way to do it ?
I found a solution for this, by creating a custom notification scheme, and adding a custom "user picker" notifiers field. When adding something to a notification scheme, pick the "User Custom Field Value" option, and select the custom user picker that you previously defined.
Seems to work so far.
Watcher isn't a field, that's why the post function failed.
I'm afraid you need to add a "watchers field" add-on if you want to to this directly on create, or have something a post-function can write to, but you can't install it on Cloud (last time I looked)
@John Pfotzer unless I'm missing something, your suggestion to add a person to notifications is a static entry - ie a specific person (or group) would be notified on issue creation (for example). I think what the OP is asking for is the ability to select users at issue creation to notify (that's certainly what I'm after, but it seems that Cloud doesn't support the Watchers plugin that has been mentioned elsewhere.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot