Can I add my company email address as an "Email Request"?

Victor M Valencia Mejia
Contributor
November 5, 2024

 

 

Is it possible to add my company's email address to receive requests in Jira Service Managment? I get this error

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Rik de Valk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 5, 2024

Hi @Victor M Valencia Mejia , 

Yes, you can add a custom email address to receive requests in JSM. You can find the docs here: https://support.atlassian.com/jira-service-management-cloud/docs/add-an-email-account/ 

Have a nice day.

Rik 

Victor M Valencia Mejia
Contributor
November 5, 2024

@Rik de Valk Thanks a lot, have a good day!

Like Rik de Valk likes this

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