This is possible with the Jira Suite Utilities Plugin, available here: https://plugins.atlassian.com/plugin/details/5048
After installing this plugin, a set of new workflow post-functions have been added (https://studio.plugins.atlassian.com/wiki/display/JSUTIL/JIRA+Suite+Utilities+Workflow+Post-Functions )
You then can add the "Update Issue Custom Field Post-Function" to the transistion from resolved to reopen.
Or, if you need more flexibility, use this one: https://plugins.atlassian.com/plugin/details/43318
It's scripting, so you can write a postfunction, a validator or a condition and change it on the fly :) without knowing any jira internals.
Other plugins: https://plugins.atlassian.com/plugin/details/16346 (Jython), check this URL: https://plugins.atlassian.com/search/with?q=scripting&product=all
I'm facing another problem in using Jira Suite Utilities plugin. My manager wants me to create custom field that count the number of time that an issue is reopened and resolved(or closed) then reopened. Indeed he want to know how many times an specific issue is reopened.I create a custom filed Named it "Reopened Counter". How I can set it value to plus 1 throghe any reopen transition?
Hi everyone! My name’s Matt and I’m a product manager at Atlassian. I work in the navigation & findability space for all our Jira Cloud products. We’ve been working on trying to improve the exp...
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