We use a JIRA Agile Kanban board for our project and we have a column name "Queue (Waiting for Customer)". This column has a relatively high WiP limit since a lot of support tickets that are waiting for a customer response are collected there. This leads to the board being relatively cluttered in this column while the others have low limits.
Is there a way (maybe even a plugin) to collapse the issues of this particular column? Even though we don't have much influence on how many issues are in this column we would still like to easily see how many issues there are (but not the issues themselves).
How would you drop a card into a column that isn't there?
I should be clear here - I don't think there's anything wrong with having a toggle for "hide empty columns", as per Bill's suggestion. But it absolutely needs to be optional, off by default and have some form of banner to tell people "click here to unhide hidden columns"
I think there are ways around it, eg. drag and drop over the collapsed icon. But I also was suggesting it to be optional, for it to be an additional view that users can add, just like the quick filters. For this specific functionality, Bill's suggestion works well as well, but it can be more general, where for custom boards users can apply custom conditions.
Why dont you consider using a quick filter which excludes the data in that column (i.e. you set it as status !=Waiting for customer)
This way your kanban board will not get cluttered and you can of course get to see the entire cluttered board just by unclicking the Quick filter.
I found something that works, but every time you want to show or hide the column you will need to update the board configuration.
To hide a column, you can merely drag the status(es) in the column configuration off to the right side. This will hide the column when you go back to the board, but the status(es) is still available for use.
To display the column again, configure the board and move those status back to the column.
I use this technique for a column I always want hidden. I needed to set Epics to this column status in order to exclude Epic counts being added at the top of my "To Do" or "In Progress" columns.
Hi @Radnor Solutions !
Thanks for the information about your product. Not to takeaway from the market for marketplace add-on options, collapsible columns seems like a pretty obvious missing feature for software versions of Kanban boards. Hopefully it will get added in the future to the out-of-the-box product.
Not a great solution, since it won't go company-wide, but this Chrome extension works flawlessly at the time of this posting:
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