Cambio de informador - Reporter Change

[Maximiliano Rojas]

Hola comunidad, queria saber si me pueden indicar como cambiar el informador, tengo el permiso asignado para el administrador y para mi usuario en particular, que tambien cuenta con el rol de admin, verifique en ayuda de permisos que algo no estuviese validado pero me indica todo ok.  El campo informador se encuentra en el diseño de incidencias.

¿Que mas puedo verificar para que me deje realizar el cambio?

Gracias

Hello community, I wanted to know if you could guide me on how to change the reporter. I have the permission assigned to the administrator and to my user in particular, who also has the admin role. I checked the permission help to ensure nothing was preventing it, and it indicates everything is okay. The reporter field is located in the issues design.

What else can I check to allow me to make the change?

Thank you."

[Marc - Devoteam]

Hi @Maximiliano Rojas 

This can only be a permission issue.

Use the permission helper on the issue you want to change the reporter and see what the permission issue is.

Do you have the edit permission?

https://<your-instance-name>.atlassian.net/secure/admin/PermissionHelperAdmin.jspa 

[Maximiliano Rojas]

Hi Marc, yes, i have permission :

[Marc - Devoteam]

Hi @Maximiliano Rojas can you show what and where you want to change the reporter as the permissions seem to be fine.

[Maximiliano Rojas]

Sure, there:

[Marc - Devoteam]

Hi @Maximiliano Rojas 

It might be set in the workflow that it's prohibited to change the editor.

Check properties set on the workflows statuses.

[Maximiliano Rojas]

Marc, i have not found any restriction in the workflow statuses properties: