I recently updated JIRA to version 8.15. I noticed some of the images in our existing tickets are broken. The issue would look something like:
The red circle indicates where the image should be. When this icon is clicked, the following appears:
I was wondering how do I recover the images for previous tickets?
Hi @Jason Yeung
Please check whether these files are present in the folder jira/atlassian-jira/WEB-INF/classes/com/atlassian/jira/web/servlet
If not present add it from the previous backup copying each files to the location I have specified.
Please let me know if it solved the issue.
Thanks for your help.
I added the class files, restarted JIRA service and it worked properly. The files were from a different thread that you and I corresponded with:
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