Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Boards with non-private filters are non-accessible to anyone in JIRA cloud after a day Edited

I created a Scrum board for a project (e.g. "Going to the Moon" ) with a new filter automatically generated by JIRA system (e.g. "Filter for Going to the Moon"). My board creation steps are as follows:

  1. Click [Create Board]
  2. In the "Create a board" pop-up, choose "Board from an existing project", click [Next]
  3. In "Name this board" pop-up, input Board name, choose the same project for Project and Location , click [Create Board]
  4. Go to the Board, the Board is visible to me.
  5. The next day, without settings changed, the board is not accessible to me or anyone anymore, despite the filter used by the board is available to "Going to the Moon" project - All roles. I am the filter admin, project admin and JIRA admin. The board was not "private" yesterday, but now it sis "private" as shown in the picture despite there has been no change in filter settings.

Such issue did not occur in last month. Any idea what further steps I can take?

 

board-creation-issue.png

 

3 answers

1 accepted

0 votes
Answer accepted
Deleted user Nov 05, 2018

Hi @Joyce Ho,

This is interesting, can you screenshot your system settings for sharing boards, filters, etc? It may assist in uncovering what is actually happening.

Thanks 

@[deleted] We have just found that there was some miscommunication. The problem has gone. Thanks!

Deleted user Nov 07, 2018

Hurray @Joyce Ho,

Have a great day :) 

I am having the same issue. How did you resolve this @Joyce Ho ?

0 votes

To help people in the future. 

This is caused by someone creating a private filter and assigning that to the board. Make sure the filter permissions are set to the appropriate permission. This feels like a bug within Jira that an admin can be blocked from their own board. Also the filter for the board can't be changed as you 

Capture.PNGCapture2.PNG

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you