I have recently migrated a project from JIRA clod instance to a server instance (via another server as per Atlassian's recomendation). It works perfectly except for one user. He cannot view the issues in the board by klicking them and the entire sidebar of the board is greyed out. I have tried comparing his user with another user (for whom everything works perfectly) but I am unable to see any differences. The user is an active directory user who had never logged into JIRA at the time of the migration, if that is relevant and to start with he couldn't see the project, but after adding him to the apropriate group he was able to browse the project.
i see no problems in the logs..
We are running JIRA 7.2.4
Has anyone had a similar problem?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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