I have recently migrated a project from JIRA clod instance to a server instance (via another server as per Atlassian's recomendation). It works perfectly except for one user. He cannot view the issues in the board by klicking them and the entire sidebar of the board is greyed out. I have tried comparing his user with another user (for whom everything works perfectly) but I am unable to see any differences. The user is an active directory user who had never logged into JIRA at the time of the migration, if that is relevant and to start with he couldn't see the project, but after adding him to the apropriate group he was able to browse the project.
i see no problems in the logs..
We are running JIRA 7.2.4
Has anyone had a similar problem?
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs