BitBucket info does not shows on Jira issue page

Andrey Smirnov October 22, 2021

I noticed last week that the branches of the butbucket repository are not showing up on the jira issue page in the right column.

I can create a new branch from the jira issue page (with issue id in the branch name).

I can see bitbucket information (branches, commits, pull requests) on the jira issue page for branches that were created earlier.

But now the created branches are not displayed.

What could have happened? Any ideas?

Thanks.

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1 answer

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Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 23, 2021

@Andrey Smirnov  Are you still experiencing this problem?

Andrey Smirnov October 24, 2021

@Fadoua Yes, the problem is still relevant 

Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 25, 2021

@Andrey Smirnov Please try the steps suggested here then let me know how it goes 

Best

Fadoua

Andrey Smirnov December 6, 2021

@Fadoua thank you for hor your help.

I re-linked Jira with Bitbucket (link is outdated/incorrect) and everythink is OK now.

Sorry, I didn't have admin access and I can't check it before.

Regards.

Like Fadoua likes this
Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 6, 2021

No worries, glad everything is working just fine now.

Rohit Jagdale
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 29, 2022

Hi Team,

Getting this issue when integrating on-premise Bitbucket with Cloud JIRA. Done anyone have solution on this?

Like Achmad Fachrudin likes this

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