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Big picture change the dates automatically in jira

Dear Team,


When i updating latest dates in jira issue Start date and end date then automatically changes the old dates.

When i see the history, its showing bigpicture is changing the dates. 


please Give me any suggestion.




1 answer

0 votes
G subramanyam Community Leader May 04, 2022

Hi @Krishna Raghavarapu welcome to the Atlassian community.

I believe you might have recently integrated BigPicture plugin to your Jira. Based on your permissions the Jira issues might be getting updated. 

For better assistance on your concern, tagging @Anna-BigPicture to this post to help or share more details.

Anna-BigPicture Marketplace Partner May 05, 2022

Hi @Krishna Raghavarapu

Most probably, Jira tasks of which dates are being changed are in the scope of a program in BigPicture, and they are somehow blocked there. This can either be due to:
Please check your settings. If none of the above-mentioned situations applies, please raise a ticket via our Service Desk, providing us with more details (like base URL). This will allow our product specialists and developers to investigate your instance individually.

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